absolute joke, Beware, had a washing machine delivered, the courier dropped in right in front, it was totally smashed, i then spoke to appliance direct who said they will pick that up and replace at the same time,. well, the time of collection and delivery was between 7-10am, at 6.45 i get a call that the courier cant pick up, i have spoken to appliance direct and they said it may be picked up tomorrow, but nothing about the replacement, while they have my money, they now saying that they wont send one until they get that back, also now that washing machine is out of stock even though i was told i had one being delivered, DO NOT USE THIS COMPANY