Delivery had been arranged for Wednesday and only at the night they contact me to let me know it will 'commence' tomorrow (Thursday). No apology for wasting my time, letting me down, not keeping to their side of the contract etc etc. Failed to deliver on Thursday also. Called the shambles of a delivery company called DX Couriers and paid extra for a third delivery attempt Friday between 9am-1pm. Got email at 1pm to say wont be delivering! Have since spent time on phone at 13p minute for phone to go dead after 15 minutes on 2 occasions. No-one has agreed to refund the money they took out of account over 2 weeks ago. I emailed to cancel and request a refund but no-one has confirmed. I did get an email today telling me contact the delivery company to re-arrange delivery. They must be mad or stupid (likely both). Money-claims online for me tonight/tomorrow and let the small claim court decide what they should compensate me. They can also explain their blatant lies to the court. This is an exceptionally poor company to deal with with an equally poor courier service. No way of getting hold of anyone either if something goes wrong.. Have since been getting emails from Debenhams Plus so clearly they are mixed up with this shambles of a company. Trust me, pay a little bit more if it means you stay sane. They are not cheaper in any case, I just assumed (wrongly) they would be good. Rubbish company....avoid like the plague! Read the reviews on service and delivery, We all can't be wrong.