Purchased zanussi tumble dryer december 2015 couldnt deliver until 11th january. went wrong on friday 12th feb 2016. NO engineer available until tuesday 23rd february! disgracful incompetant company if you want my advice talk to a brick wall instead of appliances direct they are not interested once they have your money! not in the slightest way a trustworthy company may be slightly cheaper than other places but learn from our mistakes people pay more from a reputable company you'll get a decent service. This company does not warrant one star, all their staff do is apologise repeatedly NO CUSTOMER SERVICE SATISFACTION