I needed a gas hob that was 58cm wide to fit the space of my existing unit. The model that was our favourite had both 58cm and 60cm listed in your description. I called your customer service to confirm the actual width and was assured that it was 58cm, so I ordered it. The hob arrived today and it is 60cm! Very disappointed, especially as I had been specifically assured otherwise. Not sure yet if I will return it or do some kitchen reconfiguration, at additional cost, to make it fit. Not good customer service.
2 years ago
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