I ordered a fridge. It was out of stock in my local Currys. But not only was it available with Appliances direct, I was able to choose my delivery date. The delivery was the most perfect experience. I was given a two hour time slot. On the day I was able to track the delivey and was informed that I was number 12 on their list and they were currently on their 8th delivery. The men then telephoned to tell me they would be with me in 15 minutes. My fridge was very well protected with thick polystyren. It arrived perfect and looks lovely in my new kitchen. I highly recommend Appliances direct and would definitely use them again.