We are very happy with the service from this company. We ordered a new cooker and chose which delivery date suited us best. We received a phone call from the company to confirm our order details I.e. the size of the cooker which we had ordered and were told we would be contacted the day before the delivery date with a time range which was duly done. On the date of delivery the delivery man phoned at 8am to say they would be with us in an hour. Cooker delivered on time with great care. Good cooker at very reasonable price. I would definitely order from them again