First time I've used you. Purchased an oil heater which arrived perfectly on time. Once out of the box however, found the unit had a dent on the side. Contacted customer services who responded first thing next day. Initially offered cash refund if I was happy to keep, but advised I preferred a replacement. Order for collection issued immediately and replacement order issued the following day (all done over the weekend). Collection of old and delivery of replacement all proceeded well. Genuinely excellent response all the way through. Well done.
6 months ago
Appliances Direct has a
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from
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