Paid extra for specific day delivery, and took a day of work. The wrong item was delivered, and this resulted in hours of frustrating calls to the absolutely appalling customer services trying to get the mistake rectified. After repeated lies, rudeness and incompetence I ended up cancelling the order and it is still a nightmare even trying to get the money back. They ended up trying get to collect the item from the wrong address (after ANOTHER day off work) and I had to book it in for yet another day. No apologies, no attempt to make amends.
8 years ago
Appliances Direct has a
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