Bought Belling dual fuel range cooker which inside two months gave carbon monoxide emissions. Resulting in complete cut off of gas supply. Got independent Gas safe engineer to find fault turned out cooker defect and unsafe. After reporting this to Appliances Direct they were very unhelpful and showed no concern for the safety of me and my household. They refused an exchange or refund this has left me with a loss in money and no cooked meals. Completely disappointing service and bad management. They sent a engineer out five days later who turned up at 6pm in the evening. This engineer was completely incompetent and made a false statement. I will ensure no one that I know buys products from this company an I advise anyone reading this review to protect yourself from Appliances Direct.
8 years ago
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