Ordered the product for next day delivery, paid the extra for it, took day off work to ensure I was present, guess what got a text stating unable to deliver it wont be delivered until the Friday, on wednesday evening I get a text from DPD stating delivery would be with me Thursday, unable to take another day off work, so usual instructions left with delivery driver. Get home Friday open the packaging to see bits of plastic fall out, the casing is crack on two sides and the base of the unit is shattered. Spent 4 days trying to upload images to there very problematic returns site, to get a response offering me £50 refund and to keep the unit...hmmmm No i purchased a new unit which i expect to be new and undamaged, unable to return email so have to yet again through there daft emessaging service. We will see what happens next, but unless i get a new unit with the refund of delivery charges in full and some compensation for being dicked around for a week they can have it all back.