Ordered a washer/dryer that was installed upon delivery. We then noticed considerable damage to the side of the machine and a crack across the front of the screen, so we sent photographs the day after delivery to AD in the hope of getting the machine replaced. AD refused to replace the machine, and sent photos that the installers took of the machine, and claimed that the machine was in "pristine condition" yet on the photos they sent us, you can CLEARLY see the crack across the screen. Also the damaged part of the machine is cut off one of the images they sent to us. They are still refusing to do anything about the damage. Will be investigating further with trading standards as this is pretty poor service for a £600 machine! Avoid like the plague. (Photo below is what they sent me, claiming the machine was delivered in "pristine" condition, yet you can see the crack! Between the 3 and the 1400)