Shocking customer service. Ordered washing machine and dryer. Next day delivery didn't come, day after delivery didn't come. Paid for installation, but put down uplift of old machine by mistake. Called them twice, each time they said they amended it. When machine came 5 days later, they wouldn't plumb it in as it was down as uplift! Called company who couldn't have cared less. No manager available and nothing they can do to help! Had to send delivery guys away with machines. Left on hold for over 15 mins at 13p per min when useless adviser got tired of dealing with me and said she'd transfer me but didn't. My advise is never to use them!!
7 years ago
Appliances Direct has a
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