We should have paid more attention the other reviews - if you deal with jokers expect to be tricked. Be very careful to note the wording on the delivery terms ! They've charged us £59 for a 'failed delivery' but they didn't even try to get it in the house. On the actual delivery day the very first thing the delivery driver said was 'you know this is doorstep only don't you' which isn't quite the wording on the website. The website states that with American Fridges if it doesn't fit then they will leave it outside - crucial word is 'if'. Our driver didn't even have a tape measure, let alone use one, and wouldn't take it down the side the house because it 'required lifting' which is against their delivery policy. He 'knew' it wouldn't fit through the door and wouldn't allow me to measure the box to verify. Despite our protests they are adamant that it is our fault he didn't try and are insistent on the charge. We gave up with them and ordered from ao.com who matched the price and delivered 48 hours later - with a tape measure and through the front door, still in the box!