DO NOT BUY HERE - they will not deliver Ordered a package and paid for next day delivery at a nearby store. Package got refused in the morning by the local store, who told me that they never signed up for delivery of large packages. Appliances Direct did nothing to solve the problem. I had to call them 3 times before they started replying with a solution. It took Appliances Direct until Friday evening (two days after order) to get back to me to tell me they could not do anything about it. Customer service promised me a discount on future purchases as compensation, which Appliances Direct later on refused to give. She had lied to me. 7 emails and 4 calls later Appliances Direct told me that I had to cancel the order and place a new order, it was Monday by then (6 days after order). On Monday I re-ordered the packages and paid again for next day delivery. I had to call all the local stores on their list to confirm that they would accept the package. 1 of the stores on their list was permanently closed. The track and trace code that accompanied the order did not work. Had to CALL THEM AGAIN. They forwarded me 4 times before a employee could tell me that the order would AGAIN NOT BE DELIVERED, and I had to wait until Wednesday (day 8) before my order would be delivered to a nearby store. i STILL DON'T HAVE MY ORDER. My girlfriend is sick (allergy attack) and waiting for the dehumidifier and air purifier. Every day she has to wait extra will be another day sick in bed. Appliances Direct knows this but they do not care, they will just keep forwarding and never solve the issue. Manager promised to call me back today but just now the 3 (!) employee I talked to today told me that this will not happen anymore