Ordered a £900 washing machine and paid Saturday delivery. Informed the courier company can not find it and now need to wait 4 days for a new delivery! Not their problem I was told by Customer Services as it is with the Courier. If I cancel I need to wait for the item to be found then 5 days for the money back. If I go onto their site now I can order the item for a Monday delivery ...shocking customer service and no internet in helping
7 years ago
Appliances Direct has a
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