The de-humifier I bought is not working properly and I’ve been in touch with them on several emails, finally had a reply telling me to contact the manufacturer or it will take 4 to 6 weeks for them to deal with it! It took me over a week to even find this out. Not acceptable on a new item that was almost £200.00. I will now have to go through explaining to the manufacturer, meanwhile haven’t got a working de-humidifier, would not have bought from Appliances Direct if I knew, it would take so long to deal with faulty goods.
7 years ago
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