Ok so I ordered the wrong freezer I needed an integrated one but the one I ordered wasn't, in the search engine I put integrated, freezer and the one I ordered came up I ordered other integrated appliances at the same time which was fine but my problem is that I rang them to see if I could get an exchange obviously expecting some sort of penalty but I was basically told tough your stuck with it there was nothing they could do! So NO I will never use them or recommend them again!!! I have attached a screenshot of what I put in the search engine and I do believe it was a genuine mistake and will be seeking advice as to what can be done about it