AVOID AT ALL COSTS! Absolutely disgusting customer service. We ordered a £300 dryer (as well as a £350 washing machine) which arrived 18 days ago. This was whilst we were having our new kitchen fitted, so we couldn't install the products at that time. Unfortunately, when we came to do so, the dryer was slightly too big, so we enquired about returning/exchanging for another product (and were happy to pay an admin fee, delivery charges etc), but we were told that, as we have had the product for 14 days, under no circumstances would they do this. This is in spite of the fact that on their website that they claim that they can make allowance if you are having building work done. Apparently this is done on a case by case basis, but rather than considering the customer's position it basically amounts to how many of the product they have in stock rather. They have shown zero compassion, flexibility or consideration to customers who have handed over more than £600 of hard earned cash to their company in the past few weeks. They even had the cheek to say that we should try to sell the product ourselves! Therefore they will NEVER receive a single penny of mine ever again and, hopefully, anyone who has read this review will be put off from buying from them too.