Do not buy anything from this company. Firstly bought 4 large kitchen appliances 1 all dented took 2 emails and 4 phone call to actually speak to someone about it they kept cutting me off eventually got a nice lady called Penny who sorted it.
Ordered a whole bathroom, and was delivered without a delivery slot or phone call to the billing address and not the delivery address. Courier refused to deliver it to correct address even though I showed him the order confirmation with the correct address. He gave me the phone number of the courier and they were extremely rude and said they couldnt redeliver it without appliance directs go ahead as they were going to a different address. I said its not a different address its the correct address. She hung up on me.
I have no idea where my order is now and a plumber who was waiting all day to install.
I have tried in vain to speak to someone to make sure another delivery im also waiting on will go to correct address. When you phone customer service you get put on hold with music forever and never get to speak to anyone. The service is an absolute nightmare.
6 years ago
Appliances Direct has a
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