We ordered a tumble dryer and paid for next day delivery, and Appliances Direct quickly confirmed this. However, later that day we had an e-mail from the couriers to say the delivery would be made a day later. We phoned Appliances Direct, who apologised, and refunded the next day delivery charge, and confirmed that the unit would be unpacked, installed to assure us that the unit was working and remove all packaging. Panther did not do any of these things, they delivered the unit to the back door saying they were not responsible for taking the unit in the house. My wife (who was on her own that day) had to unpack it, install it, and the packaging had to be taken to the skip site. Appliances Direct were fine, but they seriously need to reconsider their courier.