Very quick delivery as promised. Item bought - Electriq 20 litre air conditioner - in perfect condition and working well. Useful product booklet enclosed with helpline number of the back. The only thing I am unsure about is that I purchased an extra 5 year guarantee from you. Do I have to register that? Do I have to register the shorter manufacturer's guarantee also. Have you emailed confirmation to me? Will I get confirmation by post? Have given a long, favourable review of the product on Amazon, under the Appliaces Direct link to the product, though I am glad I bought direct from Appliances Direct website.