Havng previously placed an order with Appliance Direct for a free standing freezer and been more than satisfied with them on price and subsquently upon the speedy and couteous delivery service, I elected to place a second order for a washing machine with a 1600 spin cycle. Although pleased with both the washing machine itself and the fact that it was competitively priced, the delivery service was very slow with the item arriving almost three hours behind schedule. That delay cost me an additional THIRTY POUNDS in charges for havng my installer wait until 6pm before he could start his work.