Order a tv for delivery next day at an extra cost, got an email. From appliances direct to say delivery on the Friday AND a communication from panther couriers to say delivery booked for Saturday. Many calls to both later I am told APC delivering my tv and on the Friday, did it arrive Friday....no!! so waited in all day and paid AD for the privilege. Re wives a message from Panther to say delivery Saturday which was when it arrived. Great item but from some reviews AD are regularly selling next day delivery where it goes as mine has with no recompense. I emailed their CEO so far no reply so cannot recommend this company as being a good experience to deal with. I contacted them by chat, phone and email and still they maintained my delivery was coming Friday, since it became apparent it wasn’t going to be so no one from AD has been in touch. Very poor customer service to lie to a customer but I will just vote with my feet and share my bad experience with everyone.
6 years ago
Appliances Direct has a
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