Very rarely do I give 5 stars, as there is generally always room for improvement, However, in my experience with Appliances Direct, nothing could be faulted. The best price by a mile, paid for delivery in 4-7 working days, received email it would be delivered the next morning, between 7 - 9. Delivery driver rang at about 8 to inform me they would be there in 10 mins. They unpacked the box to make sure the microwave/oven was undamaged, a first for me as delivery drivers usually dump it with you at the front door. So price, communication, delivery I cannot fault, an excellent experience. Very rare these days. Well done and Thank You.