Never again Used this company before with no issue but latest purchase ended in an unacceptable result, and I will never order from this company again. Paid for delivery and waited a week for items, no communication from appliance direct regarding am or pm slot kept checking emails, finally got one at 15.09pm to say sorry but you have to wait another week. Not one to normally complain but I have taken a day from work 'unpaid' to wait in and they let me know at short notice, now spending my unpaid day off and going to find a shop with stock, so don't have to wait in another unpaid day. Secondly they refund the Money and say I have to wait 3 days for it to complete and go in my account, when I griped he said have you never had a refund before it's standard practice. News for appliance direct I boycott useless company's that can't meet there end of the bargain, (my standard practice)