My worst ever experience of ordering online. Having ordered a £3200 cooker, £670 dishwasher and £423 cooker hood Appliance Direct changed the original delivery date twice. Eventually managed to get the cooker delivered 3 weeks after order. They then said that the cooker hood could only be delivered a further 5 weeks later but the dishwasher though in stock will need to be delivered with the hood!! They could not split the order. Customer Services were not helpful and refused to let me speak to a manager to see how I could get the delivery issue addressed. They charged me £50 for the delivery on a £4000+. Will NEVER buy from Appliances Direct. J (London)