We bought, paid for and arranged delivery of 4 kitchen appliances. Everything was in stock. A couple of days prior to delivery we noticed the delivery date had changed. As we had a joiner, electrician and gas fitter booked to fit a new kitchen this wasn’t acceptable so we contacted customer services and ended up having to pay about £30 more to get a different cooker extractor which was in stock, or we would have lost our delivery slot. Added to this on the day of delivery, the van driver decided he couldnt get up the narrow Street and that it was ‘too busy’ with tourists. (Whitby). We had informed the company it would be in their interests to arrive early in the day and that the street was narrow but they clearly didnt listen or bother to note it. Luckily our kitchen fitter stepped in and went in his van to get them from the delivery man at the other side of town! Joke!!! Will not be using again!