After sales customer services are a joke. Asked me to get in touch with main manufacturer as the faulty product will be covered under the manufacturer warranty where in fact it should have been the responsibility of AD as I only purchased from 4 months ago. Finally after various phone calls emails they accepted that they would take the product back in for repair. Apparently they received the product damaged which they blame on the couriers even though I had taken every precaution in the book to pack the product securely. Lost my money with the company and will never use them again.