Ordered an under counter integrated freezer for my rental property. Decided to pay for it be installed and the old freezer removed for ease and comfort of the tenants. Delivery date changed twice then informed by tenants that it was dumped in the dining room. They apparantly glimpsed into the kitchen and then left!!!! Appliance direct didn't even bother contacting me I had to chase them??? I ended up paying for a call out electrician to connect the freezer. Appliance direct attempted to claim the electrics were faulty and the plinth could not be removed??? The call out electrician laughed and said the electrics were perfect and the plinth fell off. you would think the installation cost would be refunded immediately as this was such a sham but nooooooo.... After a battle they gave me £110 out of the £160 paid saying the rest had been deducted for a call out fee???????? Omg this company should be ashamed of themselves. THEY ARE A HUGE CON....... DO NOT BUY ANYTHING FROM THIS COMPANY