Failed to install, repeated errors, useless customer service Booked a washing machine for delivery and installation plus the old one taken away - they arrived and said they only had instructions to deliver. Took 30 mins of calls to AD, during which time they just left! AD said it was an error and booked the next day - same happened. I was at work, called AD who said my wife (who was at home for the installation) had to call them herself as they could not call out! So far, two days off work for my wife, an hour of my time wasted making calls and no machine installed - heard nothing back so far - they seem totally hopeless with useless customer service