Do not use this company, they fail to deliver items due to damage (happened twice), send emails to say an item will be replaced which is not honoured and send emails to advise of not existant delivery dates. To add insult to injury everytime I call them I am paying for the call. I ordered a hob and an oven. The hob was broken on delivery and was rejected. I received an email stating I would be issued with a replacement and the following day received an email with the new delivery date. On the promised day of delivery I called in the afternoon to get some idea of the delivery time only to be told that there was no replacement item and therefore no delivery. On the day the oven was supposed to be delivered I received a text advising that things had not gone according to plan and the item would not be delivered today. I called later that day and was told that that item had also been damaged and there was no replacement for it, so I would need to order a different item. In the meantime I have taken time off work to await deliveries and am without an oven and hob as my new kitchen has had to be fitted without these items.
6 years ago
Appliances Direct has a
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