Took a days holiday for a delivery, Part delivered my order. Emailed customer services and they did not reply. I called customer service and was left on hold for 15 minutes and was promised a call back with in four hours. 6 hours later I had to call again to be hold for another 10 minutes. A very sullen young man said I would get a call back. They left a message later in the day on my mobile. No apology and as a matter of fact that the delivery should be in 2 days time but they could not give a timeslot and I am expected to be in all day waiting for it. Wake up Appliance direct, most people work for a living and have not got the luxury of being able to sit at home all day. Very disappointing and shocking level of service. 2 weeks since I placed this order