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Luke Bott
We brought a oven from yourself approx March 18, then back in November 18 then oven broke, (which took weeks to fix) now 8 months late it’s broke again exactly the same issue as before. Now to be told it’s out of warranty, and we will get charged to fix it, I have been speaking with customer services who may I add have been understanding, but the faults departments is shocking rude in professional won’t take my calls or even your customer services calls. We reported this problem on Monday 17th June and it’s now the 20th June. No one from the contact department has got back to us, all we keep getting is the warranties department are looking into it. I was thought customer service was important but doesn’t look like it to your company!!!!!!!!!
5 years ago
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Appliances Direct has a 4.2 average rating from 6,104 reviews