Trustpilot reviews Categories My Reviews My Settings Help LOG OUT Alternate Text MARC SHAW GB For companies profile image of MARC SHAW MARC SHAW United Kingdom 7 Reviews 117 Reads 0 Useful Review of Appliances Direct MARC SHAW 7 reviews Star 1 Star 2 Star 3 Star 4 Star 5 Updated 2 minutes ago Honestly don't care about customers - "just use the website" Honestly don't care about customers. Your fine if you order a product online and it works but if you need customer service or them to honour something they won't. I asked 2 simple questions prior to buying a product. Took a week for a response and by then the price had increased. They refused to do anything on this point. Then they offered me a graded item of the model up, I accept and then 4 days later they tell me it's out of stock and they can't do it. I ask what can they do and they say nothing just order on the website. 2 weeks wasted and absolutely no closer to getting an aircon even though I had agreed a sale they didn't provide item. Scum bags.