I ordered a fridge freezer and had a delivery time booked. It was by chance that I saw the money had been put back nin my account. I called the company (on their premium rate phone line) to be told that they could not honour the order. I had not received a single call or email to tell me this and so if I had not checked my account and called them I would have waited in all day for something that was never going to arrive. Very poor customer service.
10 years ago
Appliances Direct has a
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