Such an unprofessional service! Do not buy anything from this company!! 'Appliances direct' - use contractors and sub contractors - nothing direct about them!! They charge inflated prices for installation / recycling of old appliance(s) and delivery!! Two months after original order, I'm still waiting for my appliance! Customer service department don't deal with enquiries effectively, say they'll return call, never do and it's up to you to call and chase (as well as being charged for the call)! Products may seem to be a few pounds cheaper on this website, but believe me, there is no bargain as they have an add on cost for just about everything! I look forward to writing my experience on every Review site possible to ensure customers or potential customers know exactly what to expect!