Why Dont you answer your phones, been hanging on now for 1.5 hours and 1 hour on the other phone to another one of your numbers. I RETURNED a freezer you sent out damaged with dents costing £450.92. You have had this back now since last week. I had to open Paypal Dispute as goods arrived damaged but now you say you wont refund my money into my account unless I close the paypal dispute, so I had no other option but to escalate as I am NOT letting you Blackmail me and hold me to ransom, because if I close the case I cant re open it and you have my money and the freezer. I am not stupid. I hope this affects your sales. Your delivery Company RIP Couriers are useless. Wanted to charge me for unwrapping which I chose not to add so then they unwrap in in the street, carry on a barrow and the drag it in my house ripping my linoleum flooring and gouging out my oak door step. I would like my refund and the cost of the repairs as agreed. PLEASE TAKE HEED AND DO NOT BUY FROM THIS COMPANY.