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Caroline Rooke
I ordered a tumble dryer on 16th Dec - chose AD because of the price to be honest. Should have paid the extra to get it from somewhere else. Order was meant to be delivered end Jan. Arrived through DX and Tumble was smashed - yes smashed! They wanted to not collect it until they sent out a replacement a week later, but i demanded this to be collected sooner. Two days later (and two days off work), it was collected. I called the day before the new one was meant to be delivered only to be told it wasn't the 7th Feb it was the 7th March! Therefore i cancelled it. Was not offered any compensation for their mess up. Found customer service quite rude and will not be shopping with them again, even if they are cheaper. Have gone to Curry's and have FREE delivery in two days!
10 years ago
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Appliances Direct has a 4.2 average rating from 6,100 reviews