Ordered a cooker on Sunday afternoon for delivery on Tuesday. Received an email to say it was on its way on Monday for delivery between 9-11am on Tuesday. At 11.10 on Tuesday received a text to say that there was a delay and DX would contact me to reschedule delivery. No call from appliances direct nor DX to arrange delivery in 2 days. I gave my old cooker away so have a family to feed with no cooker! Still have had no contact and have left 4 call backs but no one even bothers to call you back. Absolutely disgusted with appliances direct and would never use nor recommend to anyone to use. They are good at taking your £30 for delivery but not to actually show any good customer service. Have purchased £1000 worth of goods from AO last week with no issues at all. Stuck to who you know! Would give zero rating if I could.