Ordered a new oven. Stopped working after 5 weeks (probably wasn't fully working to begin with). After numerous emails Appliance Direct will not replace my oven suggesting the only option I have is to have an engineer come to my property during lockdown and fix my brand new oven, despite thier own staff working from home to ensure safe distancing and the fact that I purchased a new oven not one that needs to be fixed. Disgusted and disappointed with both them and Hotpoint. Will not buy from them again.
5 years ago
Appliances Direct has a
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