They were not the cheapest despite their claims but said they'd deliver within 5 days so placed my order with a member of staff not on line. Large screen TV very expensive. Agreed the delivery date. Took the day off (I work in the care industry) Arrow XL their shipping company then cancelled on the morning. Their system showed it was delivered??? Heard nothing so chased both AD and Arrow XL. Impossible to get through. Eventually got an eMessage telling me to contact shipping company!!! Not my job and they don't answer telephone or emails anyway. Now chasing for a refund but they want to hold on to my money. Probably the worst company I've ever dealt with. Make promises they don't keep and arrogant telephone manner makes you seethe. WILL NEVER USE THIS COMPANY AGAIN