Ordered an oven and microwave from these cowboys. Microwave missing the tray and the screws. Been in contact with them for over 4 weeks, keep being promised that parts have been "sent out", then the next week I get an email from another person saying they haven't and so forth, x5. The microwave, although from the same range as the oven, and supposedly "matt black" is a complete different colour to the oven. They've completely ignored this fact after they asked for pictures, which were sent in 2 weeks ago. Last promise was that things will be resolved "within 24 hours" and guess what? Heard nothing from them now for close to a week! *shock* Will be starting a claim with the small claims court, and I encourage anyone else having a similar experience to do the same. Stay well clear!!!