FIRSTLY!!!! IT TAKES ALOT FOR ME TO COMPLAIN BUT NOT ONLY IS THIS THE FIRST DELIVERY FROM ARROW XL BUT THIS IS THE 2ND!!!! THE FIRST WAS A PIANO OF WHICH WE HAD BEEN TOLD THAT THE DELIVERY DRIVER WAS UNABLE TO LOCATE PROPERTY AND HAD TO WAIT A FURTHER WEEK FOR DELIVERY OF WHICH IT CAME WITH A DAMAGED BOX. THE SECOND AND CURRENTLY WAITING FOR AT THE MOMENT!! IS A DELIVERY FOR MY HUSBANDS BIRHDAY ON THE 19TH JUNE WHICH WAS MEANT TO TURN UP ON THE 11/06/2022 SATURDAY AND AGAIN THEY HAVE SAID UNABLE TO LOCATE PROPERTY WHERE ON THE SYSTEM THEY SHOULD ALREADY HAVE THE ADDRESS FROM THE FIRST DELIVERY!!! NOT HAPPY AS NOW!!! MY HUSBAND PROBABLY WONT RECEIVE HIS PRESENT ON THE 19TH!!!! ALL BECAUSE DRIVERS ARE PROBABLY SAT AT MCDONALDS ENJOYING THEIR BURGERS! WAS AT HOME THE INTIRE TIME AND WHEN THEY SAID THAT THEY APPARENTLY ATTEMPTED!! I LIVE ON A MILITARY BASE AND TOLD THE MAIN GATE PERSONNEL TO LET ME KNOW BY CALLING ME IF AND WHEN THEY TURN UP. AFTER RECEIVING THE NOTIFICATION FOR FAILED DELIVERY I RANG THE MAIN GATE AND THEY TOLD ME NO!!! DELIVERY HAD BEEN ATTEMPTED AND THEY HAD'NT REFUSED ANYONE WITHIN THE SHORT TIME FRAME GIVEN FEOM THE FAILED NOTIFICATION. THIS IS TOTALLY UNACCEPTABLE AND BECAUSE YOU PAY SO MUCH FOR AN ITEM YOU EXPECT YOUR ITEM WHEN YOU ARE GIVEN THE PROMISED DELIVERY DATE. WHEN I RECEIVE THE ITEM I WILL NEVER USE THIS AGAIN. VERY??? YOU NEED TO CONSIDER A TRUSTED GAURANTEED DELIVERY COMPANY THAT WILL DELIVER YOUR GOODS WHEN THEY SAY THEY WILL. ARROW XL GET YOUR DRIVERS SORTED!!!!!