This company is awful. They showed up to my house and disputed that the fridge we ordered would fit in the house. They said the wrong fridge must have been sent, which was not the case, then they said the dimensions on the website must have been wrong, again this was not the case. Eventually after almost 30 minutes they agreed to open the box a little and measure it to find it was the correct size. They assured me it would not fit through the front door. It did. They then placed the 110kg item in our hall at, blocking my 9 month pregnant wife trapped in the house, unable to leave. Then they left. After a significant amount of effort I managed to move this huge appliance just enough for my wife to be able to get passed, and in doing so had to block a door to the house open. This meant we were unable to leave the house and have been for hours. There customer service is abismal. I asked for any delivery driver to be sent to us, just to help carry the thing through the remaining doors to where it needs to be put and they refused. They are a joke of a company, rude and create dangerous situations. As they were delivering on behalf of another company, and were unable to solve the issue they created they are also causing me to leave negative reviews for their client. If you are a company looking for a courier, I would recommend you steer clear of this company, they are not worth the risk of doing business with. To top it off, when attempting to discuss this with the joke of a customer service team, they read me a false report left by the driver, saying that we refused to sign a damage waiver and that's why he would not move the item in the house. What the driver told me after spending a ridiculous amount of time not delivering the item, was that he did not have enough time, and did not want to risk ANOTHER complaint against himself. The company condoned the drivers behaviour. This is not just a single person making a bad decision, but inherently bad processes supporting bad decisions. Awful and dangerous!