I had a delivery arranged for a fridge freezer 16:45 to 18:45, received a call at 11am on the day of delivery to say would be delivered within an hour to an hour and a half. Agreed this would be fine but was leaving the house at 13:15. I had to ring just after 1 to say I was going out so put the delivery back to the original time. I would be back in after 4pm.I return from my appointment just after 3pm with a card in my door to say they had been! I now have to wait for a text or email which I may get on Monday if I am lucky. Appalling company