They were meant to deliver a washing machine. I got the delivery slot the day before, advising the delivery drivers would call when 30 mins away. We live 2 roads away from where it was being delivered so this was fine. On the delivery day, got a text advising delivery would be delayed by up to 2 hours - again fine, we were 2 roads away and would simply pop over when we got the 30min call. Got a missed call which I responded to 6mins later. They had been at the address and no one was there so they left! I complained that we were meant to get a call from them 30 mins before and to come back - the delivery guy said not his problem, the call comes from head office but he would let them know I wasn't happy. Head office phoned me and I told them what had happened, they could see from his call logs that I was correct and no notice that the drivers were on their way had been given. He agreed to get the delivery guys to come back and deliver that day! They didn't show up, no phone call, nothing. Then can't even book another slot for a week and we have been completely ignored. I would avoid this company and if Amazon gives a choice of companies, choose someone else!