Absolutely useless. They were supposed to deliver an oven I bought on Amazon. I took a day off at work and booked a sparkie to connect it. The courier has never turned up. I only got a text saying 'sorry we missed you' though I was at home all day. They say they tried to phone me but I didn't answer, which might be true as my network was down for a short while. They didn't use a buzzer though. Two other couriers and a postie managed to deliver my parcels on the same day. Customer service is a disgrace, the lady on a chat just keeps telling me I wasn't at home. Will definitely never use again