I just had 2 drivers for this company come and collect a tv that was faulty and can honestly say the worst experience I have had with any courier company. First they were calling myself back and forth all day about not wanting to collect it because it wasn't in its original packaging, even though head office told me and them it doesn't need to be, its fine. Then they arrived and the first thing one of the drivers said was why isn't it packed and ready, staring at me like he was going to attack me or something. I was totally shocked, the other driver wanted me to sign a disclaimer saying that if any damage happened to the TV whilst in their possession I must take blame for it, as you imagine I certainly didn't sign that. Then the other driver went on to tell me how bad his job is and what he has to put up with all the time all while swearing left right and centre, right next to my sons bedroom who heard everything. I'm honestly left shaking and considering taking legal action.