3 days wasted waiting in for "confirmed" deliveries. The staff must read the same script to all callers wanting to know where the hell the delivery is. After calling them as they never let you know I was told "oh it won't fit on the van" "oh its a system error" "its definitely coming at some point" After the 4th confirmed scheduled delivery it arrived unannounced and "dropped" quicker than a Uk summer. "Glass" top handle with care clearly ment leave unsecured in the back of a luton van with push bikes and massive boxes....yep smashed to bits....what a bunch of chancers.