Order was initially scheduled for delivery on Saturday 3rd August, however was rescheduled by company to yesterday (Monday 5th), due to driver shortages. I waited in all day yesterday for the delivery which never arrived. No updates from company with the online tracking showing that it was going to be delivered before 7.35pm. Then at 6.10 this morning, yes ten past 6, we are aware of loud knocking at our front door. Delivery crew outside with our parcel. Driver very dismissive and when I queried with him why it never arrived yesterday, he said that we were ‘lucky’ to get it today, as it had been added on to their route!!! I have a 6 week old new born baby in the house who due to the loud and persistent knocking from the driver, was woken up with a fright. There are also muddy footprints on the front door, which appears to indicate that the driver had also been kicking at our door in an effort to get a reply! Absolutely appalling that their staff think it is acceptable to deliver unannounced to a residential property at ten past 6 in the morning. I did contact the company via live chat this morning (member of staff Iona), who advised that she would be raising a crew conduct complaint form, but that we would not receive any form of update or resolution. Again, I find this absolutely appalling customer service.